More time on the floor, less on forms.
Venues and groups repeat the same admin every week. UNCODE builds agents that would suit supplier invoices, staff certificates and venue procedures.
Hospitality
Paperwork that repeats in hospitality.
UNCODE, an Adelaide AI consultancy, builds AI agents for hospitality businesses and venue groups. An agent reads supplier invoices in any format, checks staff certificates such as responsible service of alcohol and food safety, and answers venue procedure questions from approved documents. A person approves what matters, and UNCODE delivers remotely across Australia.
- Supplier invoicesProduce, beverage and linen suppliers send invoices daily, each in its own format.
- Staff certificate checksResponsible service of alcohol and food safety certificates must be sighted and kept current for each hire.
- Venue procedure questionsManagers and new staff ask about allergens, opening checks and policies that are already written.
- Event and group quotesFunction and catering quotes are rebuilt from earlier menus and terms for every enquiry.
Sectors we have worked withUNCODE has worked with a hospitality and travel group.
Where to start
Which team starts?
- Venue and group financeBegin with supplier invoices across venues, where format variety costs the most typing.
- People and rosteringBegin with certificate checks for each new hire before their first shift.
- Venue managersBegin with a procedures assistant that new staff can ask during a shift.
How a build runs
From the brief to working hospitality automation.
- Discover: Start with the workWe work out what the automation must achieve, who it serves and where a person stays involved.
- Connect: Give it the right knowledgeApproved documents and business systems are connected, under the access rules you already use.
- Build: Turn the brief into a workflowInstructions, a suitable model and each step, with deliberate handovers to a person.
- Secure: Set boundaries before it actsGuardrails, tool permissions and limits. Sensitive actions pause for review.
- Go live: Find the gaps, then launchReal tasks and edge cases are tested, then the work is released where your team works.
Outcomes
Six outcomes from one operating model.
- 01Operational efficiencyLess repetitive manual work, and less reconciling between systems.
- 02Decision intelligenceTrusted reporting and clear, current visibility of performance.
- 03Risk reductionSecurity and governance built into the design, not added later.
- 04Financial efficiencyA managed service in place of a large internal technology team.
- 05AI enablementClean data and architecture, ready for adoption.
- 06Scalable growthCapability that grows with the organisation.
Talk to us about hospitality.
Share the admin your venues repeat. We will tell you which agent would suit it and how a first project could start.