UNCODE, an intelligence solutions company
Where we work

AI agents for aged care providers.

UNCODE, an Adelaide AI consultancy, builds agents that read your referrals, staff checks and invoices. Your team decides.

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Aged care

Paperwork that repeats in healthcare and aged care.

AI agents for aged care providers read referrals, staff screening documents and agency invoices, then prepare the work for a person to approve. UNCODE, an Adelaide AI consultancy, builds them remotely for providers across Australia. They aim to take typing and checking off front-line staff rather than add steps to their day. Obligations under the Aged Care Act and the Aged Care Quality Standards stay with your organisation.

  • Referrals typed twiceClient, contact and referrer details get copied by hand from forms and calls into the CRM.
  • Staff checks chasedPolice, children, screening and registration documents each carry their own expiry dates to track.
  • Agency invoice checkingBilled shifts are compared with the roster line by line, client by client, before anyone pays.
  • Policy questions interruptCare staff ask coordinators the same procedure questions, such as falls incident reporting. Each interruption takes time away from care, which matters when care minutes are measured.

Sectors we have worked withUNCODE has worked with an aged care and community services provider.

How a build runs

From the brief to working aged care automation.

DiscoverStart with the workWe work out what the automation must achieve, who it serves and where a person stays involved.
ConnectGive it the right knowledgeApproved documents and business systems are connected, under the access rules you already use.
BuildTurn the brief into a workflowInstructions, a suitable model and each step, with deliberate handovers to a person.
SecureSet boundaries before it actsGuardrails, tool permissions and limits. Sensitive actions pause for review.
Go liveFind the gaps, then launchReal tasks and edge cases are tested, then the work is released where your team works.

Where to start

Which team starts?

  • Intake and care coordinationBegin with referrals. Urgent hospital discharges reach a coordinator as a review task.
  • People and complianceBegin with staff checks. A surname mismatch across documents is flagged, not filed.
  • FinanceBegin with agency invoices. A person approves payment and nothing is released automatically.

Why UNCODE

Built around your team and your goals.

  • Your team, empoweredWe give your staff the tools and platform to build their own automations, with our team beside them every step.
  • Governed by designAccess, approvals and activity records are set around your policies from day one, not added later.
  • Built around your goalsWe partner closely with your team to understand what matters to the business, not just the technology.

Show us the re-typing.

Tell us the process your aged care team keeps re-typing between systems and we will show you what an agent would do.

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